Delivery time = Processing time + Shipping time. Processing time starts upon completion of payment and varies depending on item. For special requirements, please contact us for more info. Unforeseen circumstances, bad weather, customs delays, holidays and weekends are not included.
The shipping cost varies from different destinations, we offer shipping from Guangzhou , Shenzhen, Yiwu, Shanghai, and Ningbo, China, with various logistics agencies such as FedEx, DHL, UPS, EMS, SMF, and more. For urgent orders or specific logistics, we are happy to accommodate and adjust accordingly (please note that the shipping fee may be adjusted). We can also ship to HK, Shanghai, Ningbo, and Qingdao ports so that the freight forwarding agent designated by the customer can pick up the items. Clients will be provided with tracking information as soon as the items are shipped out. We strive to provide the best service and ensure that your items arrive on time. If you have any questions or concerns, please do not hesitate to contact us.
After-sale service
For any urgent matters, please contact us by submitting a ticket or via online customer service/ call +86 18926442026/ email wholesale@ilitexim.com for instant solutions.
Once received your inquiry or feedback, our customer care team would be arranging you an exclusive account manager to take care of your case. Please do not worry!
For customer service, we’re available Mon-Fri 9am-6:30pm Beijing time. In case of emergency, contact us on WhatsApp or call +86 18926442026 for reach as anytime.